Implementation Engineer (Remote)

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, finance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

As the Implementation Engineer, you will join NeuroID, part of Experian. We create products that detect fraud by analyzing how people type data on web forms and mobile apps (how cool is that?). Since 2023, NeuroID has partnered with Experian to provide the latest behavioral analytics, combating identity theft and advanced fraud attacks. Now, as part of Experian's CrossCore® on the Experian Ascend Technology Platform™, we continue to lead the charge in proactive fraud detection and seamless user experiences.

You will manage the implementation of NeuroID solutions to end clients and prospects. Our Implementation Engineers work closely with clients to improve solution integration and decrease time to revenue.

You will report to the Senior Director, Implementation Engineer.

You'll have the opportunity to:

• Consult with clients on best practices to achieve implementation milestones.
• Understand client and internal requirements to manage the implementation of behavioral solutions.
• Oversee project management and technical delivery of embedded solutions.
• Report implementation status and risks.
• Advise on data collection and design requirements.
• Partner with Solution Engineering to determine solution strategy and implementation.
• Collaborate across teams to ensure accurate configuration and deployment.
• Support pre- and post-sales implementation projects to guide NeuroID value.
• Deliver client-facing technical documentation.

Qualifications

Your background:

• Bachelor's degree in Computer Science, Computer Engineering, or other equivalent degree.
• 3+ years of customer-facing implementation engineering experience.
• Customer-facing skills, with the ability to work in confidence with clients and speak with senior-level technology contacts.
• Experience in the fraud and identity industry.
• Front-end web development experience using HTML, CSS, and JavaScript, including writing Vanilla JavaScript functions.
• Experience building web applications with frameworks such as React or Angular.
• Familiarity with development environments, IDEs, source control, and version control processes.
• Knowledge of web app deployment, including CI/CD, staging/QA environments, and HTTP protocol concepts.
• Experience developing and testing REST APIs and building/deploying APIs, using tools like Curl or Postman.
• Experience with mobile app development or SDKs for iOS or Android.
• Proficient in data analysis tools such as Snowflake and Python.

Additional Information

Benefits/Perks:

• Great compensation package and bonus plan.
• Core benefits including medical, dental, vision, and matching 401K.
• Flexible work environment, ability to work remote, hybrid or in-office.
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html.

At Experian, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what matters. Our people-first approach has earned us global recognition. World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote

This is a remote position.