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Vendor Relations Manager

Altisource
Full-time
Remote
United States
Customer Service

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

We are looking for a Vendor Relations Manager to play a critical part in ensuring timeliness, trend tracking, demand planning, and partnership efforts with our vendor network.

 

Job Description

  • Liaison between Vendor Management and Field Managers to help recruit contractors identified by VMO and/or our Field Managers – including explaining our scopes of work, how our jobs are costed and paid out, and explaining our key processes for receiving work orders, invoicing, change orders, material purchases, and other related questions.
  • Follow the key processes and procedures established by the VMO team to ensure seamless communication and documentation of recruiting efforts for the Renovation team to the VMO team.
  • Explain the Altisource Renovation onboarding processes & documentation that our VMO team require and how those steps are managed with our Vendorly platform.
  • Prepare and maintain SOPs the contractors ‘need to know’ – work orders, change orders, material purchases, invoicing, progress/completion photos, and other related tasks.
  • Assist with specialty contractor sourcing for one-off solutions as needed i.e. engineering, architecture, HOA/LOA requirements, etc.
  • Provide back up to the estimating team as needed or requested due to special circumstances i.e. new client, high volume, staffing issues.

 

Qualifications

  • Prior experience managing and growing a nationwide field workforce or external vendor network.
  • Preference will be given to candidates with prior experience in Preforeclosure or REO property preservation.
  • Experience with communicating daily with internal and external stakeholders on coverage, capacity and pricing

Additional Information

PERKS OF WORKING AT ALTISOURCE

Prosperity

  • Competitive base salaries at $60,000
  • 401k plans with company matching – we want to empower you to foster your career, and prepare for retirement

Good Health
• Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance

Happiness
• Paid holidays (including the day after Thanksgiving), plus 19 days of paid time off, for a total of 28 paid days off per year
 

Our Innovation Starts with YOU!​

Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.

We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business.

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