Administrative Assistant

At Chick-fil-A De Zavala, the Administrative Assistant position offers more than just a job—it’s an opportunity to grow and develop valuable skills. Our team thrives on delivering exceptional service and creating memorable experiences for every guest. Chick-fil-A is a welcoming environment for people of all backgrounds, and no experience is required. We are looking for friendly, motivated individuals who are passionate about serving others and making sure every guest leaves happy. We’ll teach you everything you need to succeed!

Administrative Assistant Description:

• Works together with the other restaurant leaders in order to accomplish the Owner/Operator’s vision for the restaurant. 
• This position oversees administrative and organizing tasks related to vendor management, tracking, reporting, organizing, and filing restaurant documents, working closely in assisting the general manager. 
• Approximately 20-25 hours of administrative work weekly. The candidate is REQUIRED to work additional hours in the food service operation, hospitality or kitchen. This is NOT a remote position.
• Significant personal and professional GROWTH OPPORTUNITY in this position

Responsibilities:

***This position contains a wide variety of responsibilities that can be tailored to the candidate’s experience, expertise, and preferences.***

• Vendor management - inspect work, search for best value, communicate, timely payment
• Business reporting - ad hoc tracking and reporting
• Email monitoring - respond to guests, team members, Chick-fil-A corporate
• Payroll - run reports, communicate with team members, ensure team members are paid on time
• Team morale - organize the team member events and celebrations (meeting goals, anniversaries, birthdays, contests, etc.)
• Community relations/ outside sales and events - reviews donation requests, helps to partner with organizations, creates relationships in the community, assists in catering events
• Basic marketing - displays signage, changes the marquee - if desired, posts on social media, prepares the community board, coordinates with designers and printers, other restaurant decor
• Food donations - works with Chick-fil-A corporate and local non-profits to coordinate donations
• Human resources - applicant tracking, interview scheduling, onboarding, orientation, ensuring team member certifications/ files are up-to-date 
• Physical organization - organizes and maintains the office, storage, manager stand and other spaces in the restaurant
• Guest relations - follow-up to guests that have provided feedback
• Restaurant operations - as above, works in restaurant operations, serving our guests and team
• Depending on how the position is tailored to the candidate, there may be work/ requests outside of the schedule - being required to work from home, come to the restaurant, answer calls, or complete urgent requests beyond the schedule

Qualities:

• Highly organized
• Excellent problem solving skills
• Great follow through to completion
• Thick-skinned - able to take constructive criticism - and apply it
• High level of ownership - takes responsibility 
• Highly driven 
• Thrives with autonomy
• Able to work both independently and in teams
• High expectations of self
• Willing and able to “figure it out”
• Knows when to ask for help
• Effectively communicates to a range of personalities
• High level of maturity and discipline - manages time well, prioritizes work
• Deeply cares about quality of work
• Represents our organization and brand well
• Smiles
• Loves serving people
• Trustworthy
• Positive, optimistic attitude
• Reliable, dependable
• Enjoys the details
• Proactively seeks work, problems and solutions
• Consistent with Chick-fil-A’s companywide culture
• Calm under pressure
• Multitasks to lead a number of projects at the same time

Benefits:

• Sundays off
• Career Options to become a CFA Franchisee or Staff member for CFA Inc.
• 100% PAID TUITION at our partner school Point University (https://point.edu)
• Remarkable Futures Scholarships Opportunity ($2500 - $25000)
• Vacation and Insurance Opportunity after 1 year or promotion
• Free employee and family meals
• Flexible Hours
• Competitive Wages
• Professional Development
• Community-oriented Environment