Field Application Specialist - Law Enforcement
Draganfly Innovations
4 days ago
Full-time
Remote
United States
$75,000 - $85,000 USD yearly
Customer Service
About Draganfly:
Draganfly Inc. (the “Company”) has been a recognized technology leader within the commercial UAV space for over two decades. We helped establish the commercial market & adoption of multi-rotor helicopters for public safety, agriculture, aerial imaging, & more. As a leader who helped shape the industry, Draganfly’s focus is on the sale of drone products and services, contract engineering & custom integration product development, and health monitoring products and services.
About The Role
Draganfly Innovations is seeking a Senior Field Application Specialist (FAS) with a focus on Law Enforcement Operations. While this role is remote, regional proximity supports in‑person client engagements, field operations, and industry events.
The Field Application Specialist (FAS) – Law Enforcement serves as a trusted technical ambassador for Draganfly’s UAS platforms. This role bridges sales, product experience, and end-users by delivering expert flight demonstrations, customer training, and technical event support. You will work directly with law enforcement agencies, partners, and internal teams to ensure customers experience Draganfly solutions at their highest potential—from first demo through early adoption and operational readiness.
This is a remote role that requires 50–70% travel across the Western United States.
Key Responsibilities:
- Lead in-person and virtual UAS product demonstrations for law enforcement customers, partners, and strategic accounts
- Serve as the field-based subject matter expert for Draganfly platforms, applications, and use cases
- Execute and continuously improve demo playbooks aligned with customer mission requirements
- Maintain and configure demo systems to ensure operational readiness and compliance
- Deliver hands-on and virtual customer training post-delivery to support rapid adoption
- Support the development and updating of training materials, quick-start guides, and e-learning resources
- Conduct partner and reseller training to expand demo and training capabilities
- Perform compliant flight operations for demonstrations, testing, and special projects
- Represent Draganfly at trade shows, industry days, and customer events; operate live demos and presentations
- Support event logistics including equipment shipping, setup, teardown, and technical preparation
- Collaborate with Sales during technical discovery and qualification phases
- Provide technical input for proposals, presentations, and bid responses
- Capture and share customer feedback, feature requests, and recurring technical issues
- Assist with customer onboarding milestones to ensure independent system operation
- Deliver internal product and demo training for sales, marketing, and partner teams
Who Are You Really?
- You’re adaptable, flexible, and comfortable wearing many hats
- You’re dependable, organized, and strong at managing multiple projects
- You communicate clearly with both technical and non‑technical audiences
- You’re detail‑oriented, analytical, and focused on safe, efficient operations
- You thrive in collaborative environments and mentor others with ease
Qualifications:
- FAA Part 107 Remote Pilot Certificate (required)
- 4+ years in UAS operations or product application roles
- Experience conducting customer-facing demos or training
- Strong troubleshooting and mission‑planning experience
- Proficiency with market‑relevant payloads
- Comfortable travelling 50–70%
- Familiarity with MAVLink-based UAS (asset)
- Proficient with Teams, SharePoint, and CRM tools (HubSpot)
Preferred Specializations
- Military: Reconnaissance, FPV, tactical logistics, or similar missions
- Law Enforcement: DFR, SAR, tactical indoor operations, accident reconstruction
- Commercial: Inspections, LiDAR/surveying, photogrammetry, critical logistics
Compensation package:
- Competitive salary: $75,000 - $85,000 plus commission structure
- Health Coverage Reimbursement: We reimburse the cost of your existing or preferred healthcare plan (amount varies depending on family size).
- 401(k) program with employer matching
- Generous time-off program, including vacation, wellness days, and a week off between Christmas and New Year’s.
- Professional development support, including assistance toward obtaining your FAA Part 107 Remote Pilot Certificate or equivalent training as required for operational roles
Why Join Us
At Draganfly Innovations, you’ll join a collaborative team that values innovation, curiosity, and continuous improvement. We’re in an exciting growth phase, scaling our technologies, product lines, and teams as we continue to shape the future of UAV innovation. Joining us now means becoming part of a company with deep roots in the industry - and bold ambitions for what comes next.
You’ll have the opportunity to make a meaningful impact, work on diverse and cutting‑edge projects, and grow your skills alongside passionate experts. We offer competitive compensation, strong benefits, and a supportive environment where your contributions truly matter. Here, you won’t just join a company - you’ll help build what comes next. As part of our hiring process, all candidates must successfully complete reference checks and a criminal background check.