Job Summary:
This role will assist and back-up the Director of ICM with all pertinent duties related to Institutional Cash Management.
This may include providing operational support, processing documents, managing calendars and communication, and
coordinating projects as needed
Essential Duties and Responsibilities:
• New client onboarding
• Monthly/daily/weekly ICM operating activities
• Work with Clearwater Analytics to address client accounting questions
• Assist director with various ad hoc projects and support where needed
Required Education and Experience:
• Some college with an emphasis in a financial field of study
• Customer service supporting financial clients or interacting with financial services and systems
Preferred Education and Experience:
• 2+ years in a similar role
Skills:
• Positive attitude and exceptional client service demeanor
• Exceptional written and verbal communication skills
• Ability to take direction from various individuals
• Great organizational and multi-tasking skills
• Working knowledge of Microsoft Word, Excel, and Outlook and ability to learn financial operating systems
•
Supervisory Responsibilities:
• None
Physical Demands/Requirements:
The physical demands described here are representative of those requirements employees must meet to perform the
essential functions of this job with or without reasonable accommodations. While performing job functions the
employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate,
listen, and assess information. The employee may move about the office complex, may travel to other office locations
and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability
to adjust focus
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as
laptop computers, photocopiers and smartphones. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Travel Requirement: Minimal to none