Administrative Assistant

We are seeking a highly experienced, proactive, and exceptionally organized Executive Assistant to provide comprehensive administrative support to Ford Motor Company's Chief Data, AI, and Analytics Officer (CDAAO) and Chief Technology Officer for Ford Pro & Ford Customer Service Division (CTO). This role is pivotal in ensuring the leaders’ effectiveness and efficiency by managing complex schedules, organizing events, and maintaining excellent connections and communications at all working levels, while handling sensitive and confidential information with the utmost discretion. The ideal candidate will be a trusted partner along with the leaders’ Chiefs of Staff, anticipating needs and expertly navigating the dynamics of a large, global organization and a rapidly evolving technological field.

Key Responsibilities: 
1. Calendar Management: Manage the leader’s demanding and complex calendar, including scheduling internal and external meetings across multiple time zones, managing conflicting priorities, coordinating with other executive offices and external partners, and ensuring optimal time utilization. 
2. Meeting Support & Events: Schedule, manage attendees, and ensure the agenda and necessary materials are included and cascaded. This also includes ensuring the technology or tech support are scheduled in support of a seamless meeting. Organizing events, from small executive offsites to multi-hundred people internal conferences, should also be anticipated. 
3. Communication Management: Act as a primary point of contact, screening and prioritizing incoming calls, emails, and correspondence. Liaise effectively with internal teams, other executives, external partners, and stakeholders. 
4. Travel Arrangements & Expense Management: Coordinate intricate domestic and international travel arrangements (flights, hotels, ground transportation, visas), create detailed itineraries, and manage changes and logistics on the fly. Process expense reports accurately and in a timely manner, adhering to company policies. 
5. Relationship Building: Cultivate strong working relationships with other Executive Assistants, leaders, Chiefs of Staff, team members, and external contacts to facilitate smooth operations and communications.
6. Project Support: Provide light project coordination or support on initiatives related to the leaders’ priorities, in partnership with the leaders’ Chiefs of Staff, which may involve tracking action items and coordinating input from various teams. 
7. Office Operations & Support: Manage administrative tasks for the leaders’ office, including ordering supplies, coordinating with facilities, and generally ensuring the smooth operation of the executive's immediate environment. 
8. Event Management: Work with the leaders to build out the logistics required for onsite and offsite meetings and town halls. This includes working with leaders’ Chiefs of Staff to organize events and ordering food and taking care of the needs for the events. 
9. Confidentiality & Discretion: Handle all matters, materials, and communications with the highest level of confidentiality, integrity, and professionalism. This is paramount in a C-suite support role dealing with strategic technology, data, AI, and analytics initiatives.

Qualifications: 
• Education: High School Diploma or GED required. An Associate's or Bachelor's degree in Business Administration, Communications, or a related field is strongly preferred. 
• Experience: Minimum of 7+ years of progressive experience providing executive-level administrative support, with a significant portion supporting C-suite executives or Senior Vice Presidents in a large, complex organization (preferably global). 

Skills: 
• Exceptional organizational, planning, and time management skills. 
• Superior written and verbal communication skills. 
• Proven ability to handle confidential information with absolute discretion. 
• Advanced proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Experience with collaboration tools (e.g., Teams, SharePoint) is a plus. 
• Strong ability to work independently, prioritize tasks, and manage multiple projects simultaneously under pressure. 
• Excellent problem-solving abilities and resourcefulness. 
• Meticulous attention to detail and accuracy. 
• Professional demeanor and strong interpersonal skills. 
• Ability to adapt quickly to changing priorities and environments. 
• Ability to anticipate needs and potential issues, taking initiative to resolve problems. 

Desired Attributes (Nice-to-Haves): 
• Experience supporting an executive in a technology, data, or analytics-focused field. 
• Familiarity with large corporate structures and navigating internal processes. 
• A genuine interest in technology, data, or AI trends and how to leverage them to self-organize. 

Work Environment: The pace can be fast, and flexibility regarding occasional early mornings, late evenings, or weekend availability to support the leader’s schedule or travel may be required