Administrative Assistant 1 (AA1) - Tacoma
State of WashingtonDescription
Our vision is to ensure that "Washington state's children and youth grow up safe and healthy - thriving physically, emotionally, and academically, nurtured by family and community."
Job Title: Administrative Assistant 1 (AA1)
Location: Tacoma, WA – This position is Full-Time/Permanent/Flexible/Hybrid.
Closes: Monday, October 6th, 2025
Salary: $3,495 - $4,653 Monthly.
Are you a skilled and organized individual? We are currently seeking an Administrative Assistant 1, to join our Child Protective Services/Foster Care Unit at our Tacoma office, within the Licensing Division and become a part of our team and join us in the mission of the Department of Children, Youth, and Families (DCYF) to protect children and strengthen families so they flourish. Apply today!
Click here to learn more about DCYF.
The Opportunity:
As an Administrative Assistant 1, you will report directly to the Administrative Assistant Three and perform many different clerical duties that are detail oriented. Within DCYF Licensing Division, this clerical position will provide service for the Licensing Division Child Protective Service Investigators, Foster Care Licensors and their supervisors. This position is expected to work with minimal supervision and will assist in a variety of different tasks which must have a strict timeline for processing.
As the incumbent of this position, you will exercise complex secretarial duties, which includes processing public disclosure requests, inputting data into the Statewide Automated Child Welfare Information System (SACWIS) database, and entering inquiring people's information or "intaking" them into World Association for Children and Parents (WACAP) by Binti, composing correspondence, developing tracking logs and monitoring performance through data entry, triaging customer service contacts, complete bulk mailing as needed, assists staff by uploading audio recordings and printing/uploading photos and staff needs, and exercises independent judgment in resolving written communication, developing new work methods, procedures and strategies and clerical issues with discretion to accomplish assignments and to solve new or complex problems.
Some of what you'll do:
- Perform administrative support duties for both supervisors and staff of LD/CPS and Foster Care Licensing units.
- Manage straw for supervisor, assign and close cases and log all activity on monitoring Spreadsheet’s.
- Perform gatekeeper duties by uploading audio files, transcriptions and photos into SACWIS.
- Create files, manage storage, retrieval of file records and track location.
- Schedule meetings, including scheduling of conference rooms.
- Interface with law enforcement, medical professionals, school personnel, other social service specialists and department staff to provide triage and effective customer service.
- Support Foster Care Licensing units of Social Service Staff who are responsible for licensing complaint investigations.
- Assist in entering information into WACAP by Binti as needed.
- Process foster home renewal and move applications.
- Create and maintain renewal & move tracking log, licensing investigation log, and reports assigned by supervisor.
- Develop and mail notifications to providers regarding licensing findings and mail routine correspondence letters to licensed providers.
- Type, process, and track all certified mail, including facilities and subjects' intakes, as required under Foster Care Unit Licensing investigations and LD/CPS investigations Protocol/ Policies and Procedures.
- Respond to Providers via telephone, email or in-person to support them through the renewal process.
- Respond to inquiries from the public.
Required Qualification(s):- One (1) year of increasingly responsible office experience requiring keyboarding or typing.
OR
- Equivalent education and experience totaling one (1) year of increasingly responsible office experience requiring keyboarding or typing.
AND
- Commitment to equity, inclusion, and respectful workplace principles.
In addition to those required qualifications, our ideal applicant will also have some or all the following:- Demonstrated intermediate/advanced levels of computer literacy including the ability to perform intermediate/advanced tasks in various computer programs including Microsoft Word, Excel, Outlook, and Famlink database.
- Demonstrated ability to work independently and prioritize workload.
- Demonstrated ability respect and maintain confidentiality.
- Demonstrated skills in keyboarding or typing accurately at a net speed of 50 words per minute or faster.
How do I apply?
In addition to completing the online application, applicants must attach the following documents to their profile to be considered for this position:- Cover Letter describing how you meet the specific qualifications for this position.
- Resume (current/updated) detailing experience and education.
Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
This recruitment may be used to fill multiple vacancies.
Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information, visit https://wfse.org/.The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.
"Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.“If you have any questions pertaining to this recruitment or if you would like to request an accommodation throughout the application/interview process, contact Veronica Jones (Talent Acquisition Specialist) at veronica.jones@dcyf.wa.gov. If you're experiencing technical difficulties creating, accessing, or completing your application, call NEOGOV toll-free at (855) 524-5627, or email support@neogov.com.
Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at (360) 664-1960.
2025-06618